SANTA ROSA COUNTY SHERIFF’S OFFICE
DEPARTMENT OF DETENTION
INMATE RULES AND REGULATIONS
DEPARTMENT OF DETENTION
SANTA ROSA COUNTY SHERIFF’S OFFICE
DEPARTMENT OF DETENTION
INMATE RULES AND REGULATIONS
In any community it is necessary to respect the rights and privileges of others and to accept responsibility for your own actions. This is needed to an even greater degree in an institution of this type. While you are in the county jail, we expect you to take advantage of the opportunities provided to assist you. You will also be expected to follow the rules and regulations of this facility.
This bulletin contains information about what you can expect during your stay here at the county jail. It explains how you can be bonded out, when you will see the judge, and rules that must be followed while you are here. The bulletin briefly summarizes the arrest, booking, and classification process. You will also find information on inmate privileges, the request/grievance system, and other topics. Be sure to pay particular attention to the rules and regulations and disciplinary procedures. If you violate any of these rules, administrative and/or legal action can be taken against you.
Detention Major Patricia Killam
The jail serves several basic purposes. The main purpose is to detain accused persons awaiting trial, or to hold persons convicted of a crime while they serve a sentence. Entrance into the criminal justice system, however begins at the time of arrest. Arrests fall into two categories: (1) Service of a capias or warrant; (2) police action. In a capias or warrant arrest a judge reviews affidavits and other information to determine that there is a reason to believe that the defendant has committed a particular crime or action. A capias is usually issued by the Clerk of the Court based on information filed by the Office of the State Attorney. Police action usually results in an arrest when an officer responds to a crime scene or views a crime taking place. These arrests are based on “Probable Cause” that a crime has been committed and that the defendant committed the crime. Under the U. S. Judicial System, the defendant is presumed innocent until proven guilty beyond a reasonable doubt in a court of law.
RULES AND RESPONSIBILITIES OF THE INMATES:
The Santa Rosa County Sheriff’s Office Department of Detention is operated by the Sheriff and his trained staff of personnel. All inmates, regardless of commitment circumstances are subject to the laws of the State of Florida. All privileges are dependent on your conduct while housed in the facility. Violation(s) may result in your being restricted from all programs, and/or placed in cell confinement.
1. You will be treated fairly and equitably while an inmate in this facility.
2. You will be informed of the rules, regulations, and procedures of the Santa Rosa County Sheriff’s Office Department of Detention.
3. You have the right to freedom of religious affiliation and voluntary religious worship.
4. You will have health care, which includes nutritious meals, proper bedding and cleanliness of same, an opportunity to shower regularly, proper air quality, regular exercise periods, toilet articles, necessary medical care and emergency dental & medical treatment.
5. You will have visitation and the opportunities to correspond with family members and friends.
6. You will have unrestricted access to courts by written correspondence.
7. You have the right to legal counsel from an attorney of your choice (at your own expense) or a court – appointed attorney, by interviews and correspondence.
8. You have the opportunity to participate in using the law library if you are not represented by council and have been approved by court order to act in a prose capacity.
9. You have access to a wide range of reading materials for your own enjoyment.
10. You have the opportunity to participate in educational, recreational, and self-help programs as far as resources are available and in keeping with your interest, needs and abilities.
11. You have the right not to be victimized by sexual assault, abuse or harassment during your incarceration.
1. You have the responsibility to treat others, both staff and inmates in a fair and equitable manner.
2. You have a responsibility to know and abide by these rules.
3. You have the responsibility to recognize and respect the rights of others.
4. It is your responsibility not to waste food, to follow a laundry and shower schedule, to keep neat and clean living quarters, and to seek medical care.
5. It is your responsibility to conduct yourself properly during visits and not to accept or pass contraband (any article not sold through the commissary or issued by the staff or which is not specifically authorized by this institution or that constitutes an excessive amount).
6. It is your responsibility to request access to the courts through correspondence while adhering to policies and schedules of this facility.
7. It is your responsibility to conduct yourself properly during attorney/client interviews and correspondence.
8. It is your responsibility to request on the kiosk or in writing to the appropriate staff and to outline your needs.
9. You have the responsibility to abide by the regulations governing the participation in such activities.
The Prison Rape Elimination Act of 2003 (PREA)
The Prison Rape Elimination Act of 2003 (PREA, P.L. 108-79) was enacted by Congress to address the problem of sexual abuse of persons in the custody of U.S. correctional agencies. The Act applies to all public and private institutions that house adult or juvenile offenders and is also relevant to community-based agencies. It addresses both inmate-on-inmate sexual abuse and staff sexual misconduct.
In compliance with PREA, the Santa Rosa County Sheriff’s Office is committed to emphasizing a ZERO tolerance of the sexual abuse of inmates, either by staff or other prisoners. Sexual abuse affects everyone, either directly or through the experiences of those we care about. It is not only a women’s issue, as it can affect persons of any gender, age, race ethnic group, socioeconomic status, sexual orientation, or disability. Sexual battery as defined by FSS 794.011 means oral, anal, or vaginal penetration by, or union with, the sexual organ of another or the anal or vaginal penetration of another by any other object: however, sexual battery does not include an act done for a bona fide medical purpose.
SEXUAL ABUSE REPORTING
SRSO Detention Division Jail inmates can privately report sexual abuse, sexual harassment, retaliation by other inmates or staff and staff neglect by using the following:
a. Verbal reporting
b. Request forms
c. Grievance forms
d. Third-party reporting
e. Lakeview Rape Crisis Hotline 850-433-7273 (toll free, non-recorded) or write to the rape crisis center at:
Victim Services, Bldg. H.
1221 W. Lakeview Ave.
Pensacola, FL. 32501
National Sexual Assault/Abuse Hotline -1-800-656-HOPE (4673) toll free, non-recorded
Any information regarding criminal activity, including sexual offenses, revealed to the National Sexual Assault/Abuse or Lakeview Rape Crisis Hotline staff will be held completely confidential, unless the agency is required to reveal this information under State or Federal Law.
f. For Foreign nationals. If you have been the victim of a sexual assault, and are a non-U.S. citizen who is arrested or detained, you may request to notify your country’s consular officer here in the United States of your situation. A consular officer may be able to help you obtain legal representation, contact your family and visit you in detention, among other things. If you are requesting to notify your consular officer in reference to a sexual assault, you can submit a request on the inmate kiosk or submit a hand written request to the Shift Supervisor. Be sure to include the country, of the Consulate, you are requesting to notify.
g. For detainees with Immigration holds-The Community and Detainee Helpline is a toll-free service that can be reached by dialing 1-888-351-4024. This is a toll free number and has been made a non-recorded number by the facility, for the purpose of reporting sexual assault/abuse. Live trained operators are available Monday through Friday (excluding holidays) from 8:00 a.m. to 8:00 p.m. (Eastern Time) Language assistance, including Spanish operators, is also available. Individuals with a hold for Immigrations can speak to an operator to report an incident of sexual assault or sexual abuse.
SEXUAL ABUSE AWARENESS
HOW TO PREVENT POTENTIAL SEXUAL ABUSE
WHAT TO DO IF YOU ARE SEXUALLY ABUSED
ACTIONS TAKEN WHEN AN ALLEGATION OF SEXUAL ABUSE IS REPORTED:
FACTS FOR THE INMATE THAT SEXUALLY ABUSES OTHER INMATES
TO REDUCE IMMEDIATE FEELINGS OF ANGER OR AGGRESSION
DID YOU KNOW
UNAUTHORIZED PHYSICAL CONTACT: ALL physical contact initiated by an inmate with Deputies/staff is UNAUTHORIZED. Any such physical contact could be perceived as battery on a law enforcement officer and may result in a sentence of FIVE (5) years in state prison (Florida Statute 784.07). For your own protection and security, DO NOT engage in this type of behavior.
PENALTIES FOR FILING A FALSE REPORT:
Filing a false police report is prohibited in Florida by statute. According to Florida Statute 817.49, anyone who knowingly misleads the authorities or who causes someone else to mislead the police about the commission of a crime is guilty of a misdemeanor of the first degree. The statute covers those who not only lie to the police, but those who report crimes that were not actually committed as well as misinformation about crimes that were.
According to Florida Statute 775.082(d), under Florida law, the maximum penalty for a person convicted of providing a false report to law enforcement about any crime, a first degree misdemeanor, is a one-year prison term and a fine of $1,000. However, for a person convicted of providing a false report about a capital felony, the maximum penalty is a five-year prison term and a fine of $5,000. The severity of the prison term and fine given, however, is up to the discretion of the sentencing judge and varies depending on the facts of the case, and the prior criminal record of the defendant.
Florida Statute 775.082 (2) further orders the defendant to pay court costs.
ADMISSIONS: Upon entry you will be seen by a medical staff member at/during the booking process. Following an arrest is the booking process. This involves an Admission, Classification and Release (ACR) Officer recording basic information, most of this is received from the defendant. Fingerprints and a photograph are required at this time. During the initial booking process and pursuant to F.S.S. 945.325 (3) (b), qualifying offenders will be required to submit an oral swab (DNA sample) to FDLE for inclusion into the DNA database. An opportunity is provided at the time of booking for the defendant to make at least one completed free local call or one completed collect long distance call after being processed into the facility; afterwards inmates can use the collect phones in all housing areas. In most cases, especially misdemeanor offenses, bonds may be posted immediately after booking. In a warrant arrest, the bond amount has been predetermined by the judge who issued the warrant; or the arresting officer may set a bond from a pay schedule furnished by the court. The bond will indicate the date you are to appear in court, for your “Plea Day”.
PRELIMINARY HEARING/1ST APPEARANCE: If the defendant remains in custody, he/she will be interviewed by personnel from the Probation Office the following morning for a possible Pre-Trial Release, or will be taken before a judge within 24 hours. This hearing/appearance may not apply to arrests for violation of probation, parole, conditional release or orders to take into custody.
Florida Rules of Criminal Procedure 3.130 state that except when previously released in a lawful manner, every arrested person shall be taken before a judicial officer, either in person or by electronic audiovisual device in the discretion of the court. You may not waive your right to first appearance. Prior to your first appearance you must have a first appearance review; therefore, you must be interviewed by the pre-trial release officer. The exceptions are persons being housed for ICE, FBOP, USM, Military contract, Private Transport companies, and inmates returning from a state prison facility regarding a case that he/she has previously been sentenced for or has already had a First Appearance.
At your first appearance, a judge will review the arrest information, advise you of your rights and appoint legal counsel (attorney) if you desire and qualify. The judge may also set a bond regardless of previous bond determinations. After review of the arrest information, or police action arrest, the judge checks for sufficient probable cause on the case brought against the accused person. If the bond requires GPS monitoring or House Arrest by the Santa Rosa Sheriff’s Office, you will be screened by a GPS officer. If you are refused by SRSO and the Judge has authorized a private provider, it is your responsibility to set that up. The information is available on the inmate kiosk under the documents tab. If the bond requires a Drug Patch, Alcohol monitoring, that is also your responsibility to arrange. That same information may be obtained from the inmate kiosk under the documents tab.
PLEA DAY: Inmates charged with a felony, which are represented by the Public Defender’s Office; do not need to appear in court for plea day, your attorney will file a written plea of not guilty on your behalf. Defendants who have been released on a bond will appear in court on plea day. On plea day, the defendant may plead guilty or not guilty. The court may order a pre sentence investigation (PSI), or set a trial date. The judge usually does not consider bond reductions or other matters at this time.
Court dates are provided to Classification by the court. You can check with the pod control room to see when your next court day is, if that information is not in the computer, you will need to contact your attorney or the clerk of court. This agency does not transport you to court dates in other counties. If you have a court date in another county, it is still your responsibility to appear. You can write to that county clerk’s office and advise them that you are incarcerated and inquire about an “Order to Transport.” That is a document signed by a judge, allowing another agency to legally pick you up and take you to court in another jurisdiction.
CLASSIFICATION: After the booking process, you will be housed according to your classification. The purpose of classification is to place you in one of several categories of housing, to help assure proper security and protection for the inmate. There is an established criterion to classify all inmates into the correct security classification and to identify inmates that have special needs.
Classification will reassess the status of all inmates, in one-on-one interviews, within 30 days of being incarcerated or any time there is a change in the criteria on which the original classification was based; an inmate’s status may change requiring re-evaluation of custody and housing.
All inmates can be moved to other areas of the jail, as needed for classification purposes. Guidelines for moving close management (CM) inmates are as follows: close management inmates must be escorted by two officers and wear leg shackles and hand-cuffs when they are moved outside of their housing area, or outside of the facility, to accommodate an inmate’s request or court appearance.
Pregnant inmates: shackles will not be placed on pregnant females. Wrist restraints must be applied in such a way that the pregnant inmate is able to protect herself in the event of a forward fall. The use of restraints on a pregnant inmate is limited during the third trimester, labor, delivery and post partum recovery. If restraints are required (for the safety of the inmate or others) they are to be applied in the least restrictive manner necessary and documented in an incident report.
Inmates who have jewelry that cannot be removed will be placed in Administrative Lockdown for their safety and the safety of others, until such time that the jewelry can be removed.
BONDS: Bail Bonds are one of the most misunderstood aspects of the criminal justice system. Bonds exist to guarantee that the defendant arrives for court appearances. The judge considers a number of factors in setting a bond, mainly the seriousness of the offense and the threat a defendant poses to the public. The judge has a wide range of discretion in setting bonds, what types of bonds are acceptable to the court, or any reasonable conditions the defendant must meet. While in ACR, each defendant will have the opportunity to make a free call to facilitate arrangements for posting a bail. Once moved to a housing area, all calls are collect. Bail Bond agents must set up an account with the inmate phone service provider to receive calls. If you receive a bond modification and need to use a free phone, you may submit a request to the Shift Supervisor and he/she will review your request. Submitting the request does not guarantee you a free call, but the Shift OIC can evaluate your need and based on that information he/she may approve or deny the request.
RELEASE ON RECOGNIZANCE BONDS (ROR): This is your promise to appear in court, with no money or collateral needed, to secure your attendance. ROR is seldom available to defendants charged with crimes of violence, or the more serious felony charges, and is approved by the judge. It is almost never used with transients, or people with a history of failure to appear for court.
PRE-TRIAL RELEASE (PTR): This type of release is set up by the County Judge or the Probation Office. Terms and conditions will apply.
SIGNATURE BONDS: These are similar to an ROR bond; however, in this case another person cosigns with the defendant and they become responsible for seeing that the court appearance is met.
PROPERTY BONDS: These bonds involve persons with real estate property in Santa Rosa County and wish to use it as security and meet conditions as follows:
(a) Property cannot be under homestead exemption.
(b) Property has no liens, mortgages, or judgments against it.
(c) Use of the property for bonding purposes is approved by all members who are listed as owners of said property.
(d) Property value is the bonding amount or greater.
(e) Property in other counties in Florida may be used for bond, if the Sheriff of that county will verify sufficiency and ownership of the property to be used.
(f) The defendant or his/her designee must retain a law firm to handle the property’s title search.
CASH BONDS: Cash bonds are used when a deposit of cash money or an approved certified check is used to guarantee court appearance(s). Cash deposited as a bond is returned to the depositor when the case is finished minus any fines, or a cost owed in the case the bond was made or any other outstanding cases where fines and costs are outstanding. The defendant may be the depositor and all fines and restitution will be deducted prior to any refunds.
Professional Bonds are posted by licensed bondsmen by the State of Florida. These bondsmen are registered with the Clerk of the Circuit Court and the Sheriff in Santa Rosa County. A bondsman’s fee is 10% of your bond amount with a minimum of $100. This fee is not refundable. A bondsman often requires collateral or a cosigner. It is usually easier to have a family member or friend meet with the bondsman rather than the defendant.
Request for bond reduction(s) are filed by your attorney to the assigned trial judge.
Bond payments are also offered online or by calling 1-877-392-2455. The pay location code (PLC) is 6125. GovPayNow.com accepts major credit cards. The system does not offer payment for child support purges, out of county bonds or pre paid bonds. The subject must be in the custody of the Santa Rosa County Jail at the time of the bond payment. Once the payment is processed, the subject will be released.
You will need the following information to make a bond payment:
No member of the Santa Rosa County Sheriff’s Office can recommend a specific Bail Bonds company.
INMATES SENTENCED TO COUNTY JAIL: A sentenced prisoner is required to work unless declared disabled by the jail physician. Failure to work will result in a disciplinary action and forfeiture of all or part of state gain time provided for inmate workers per FSS 951.21. Work release inmates will receive state gain time only. Weekenders must do the total amount of their sentenced time. Able bodied inmate workers will clean the cells of physically bedridden and mentally impaired inmates who are unable to work due to their disabilities.
Once sentenced, Classification will compute the sentence with all applicable credit for time served, state gain time, medical gain time, and/or inmate worker credit and update the Jail Book module. Credit for time served on felony cases is calculated by the Circuit Clerk’s Office. If there is a discrepancy with the amount of credit for time served, it is your responsibility to advise your attorney and/or the clerk’s office to correct this information. Release dates can be obtained from the pod control tower once they have been entered into Jail Book.
Classification does not check for warrants from outside agencies during your incarceration. That is done at the time of release. “Hold” information can be obtained from the pod tower operator.
INMATE WORKER ELIGIBILITY AND SELECTION: Non-sentenced inmates are not required to work beyond the duties necessary to maintain the cleanliness and good order of their own area and common areas of their housing unit, but can be assigned as volunteer inmate workers. After being classified and cleared by Medical and if qualified, non-sentenced inmates (minimum or medium classification) are placed on a list for inmate workers. Workers are made from that list as needed. THIS IS AUTOMATIC, YOU DO NOT NEED TO PUT IN A REQUEST.
Inmates only qualify for inmate worker status twice during each incarceration, once before being sentenced and once after being sentenced or twice after being sentenced. Non-sentenced inmates can be removed from inmate worker status by incident report or disciplinary report.
Sentenced inmates, once cleared by Medical, will be added to the inmate worker list. THIS IS AUTOMATIC. YOU DO NOT NEED TO SUBMIT AN INMATE REQUEST. Sentenced inmates can be removed from inmate worker status by incident report or disciplinary report.
Inmates classified as medium assaultive are made inmate workers; when they are sentenced or based on their booking date and are made as needed to maintain the cleanliness of the housing area. THIS IS AUTOMATIC, YOU DO NOT NEED TO PUT IN A REQUEST.
NO INMATE, SENTENCED OR NON-SENTENCED, WILL QUALIFY FOR INMATE WORKER STATUS IF HE/SHE IS FOUND GUILTY OF 3 DISCIPINARY REPORTS.
If you are removed from inmate worker status, your release date is subject to change.
CLOTHING-LINEN-LAUNDRY: Upon admission, inmates will be issued the following items:
1-Uniform 2-issued sheets 1-pair shower shoes 1-comb
1-issued towel 1-issued blanket 1-issued pillow & case 1-toothpaste
1-issued mattress 1-laundry bag 1-wash cloth 1-toothbrush
1-green mesh bag 1-soap 1-Sexual assault pamphlet 1-kiosk instruction sheet
These items will be turned in before release.
Linen items will be laundered once a week on designated days for each housing area. Personal items will be laundered as scheduled. A laundry schedule is posted on the inmate kiosk in your housing area listing your day(s) and times available.
INMATES WILL SIGN FOR RECEIPT OF AND BE HELD ACCOUNTABLE FOR ALL JAIL ISSUED ITEMS
The cost of any missing or damaged items will be deducted from the inmate’s account based on fair market value. Inmates who are released with a negative balance may be subject to pay previous balance if incarcerated again.
FEES FOR JAIL SERVICES:
ID Devices: $10.00 will be deducted from your account if you are found to be in violation of rule #29 and the identification device (card or bracelet) has to be replaced.
CRIMINAL MISCHIEF/VANDALISM: (Rule #127) If you are found in violation you will be required to reimburse the cost of repairs and labor. You may also be criminally charged.
INMATE SUBSISTENCE FEE: A subsistence fee of $2.00 will be deducted daily from each inmate’s personal commissary account for meal allowance pursuant to FSS 951.033 to help cover expenses. If you do not have money in your account, you will receive the same meal as those provided to inmates, during meal times, which have money.
INITIAL PERDIEM FEE: A one-time per diem fee of $20.00 will be deducted at the time of booking from each inmate’s personal commissary account pursuant to FSS 951.033.
MEDICAL CO-PAYS: In accordance with FSS Chapter 951.032, Medical co-pays will be charged against the inmate’s personal account.
Effective October 1, 2010, the co-pay charges are as follows:
Doctor/ARNP/Dentist (In house) – $10.00 Walk-In/Urgent Care – $20.00
Prescriptions & Refills – $5.00 Sick Call assessment – $5.00 each
HOUSEKEEPING: While you are incarcerated, your cell is expected to be kept clean and orderly. Each morning, immediately after breakfast, cleaning supplies will be issued as necessary and each inmate will be required to clean their cell and common area consisting of the following:
(1) Elimination of any clutter
(2) Floors in cells and halls are to be swept and mopped (nothing on the floor except inmate shoes)
(3) Walls and bunks cleaned and kept free from any objects, pictures etc. (items will be confiscated and put into inmates property and/or disposed of)
(4) Garbage and trash receptacles emptied and cleaned
(5) Urinals, showers, and lavatories cleaned
(6) Bars and windows cleaned and kept free from any clutter, books etc.
(7) Inmate’s property will be stored in the green mesh bag issued at intake. The green bag will be hung at the head of the bunk, closest to the wall. Excess property will be placed in the inmate’s property box by request.
(8) Perishable foods or other items that may cause unsanitary conditions cannot be stored in the cell/housing area. (Food items purchased as fresh favorites must be eaten upon receiving them and not be stored)
(9) Obstructions will not be permitted to impair officer’s capability to view housing or bunk area(no items hanging from bunks, bars, windows, half walls or lights) Any items hanging in/on these areas will be confiscated.
a. Towels and wash cloths can be hung at the head of the bunk nearest the wall provided that they do not obstruct the Officers view.
(10). No personal items will be left on the dayroom tables after lockdown (food, blankets, sheets, books, etc.)
CLEANLINESS: It is your daily responsibility to maintain cleanliness and order within your individual cell and the cellblock areas. Your individual cell will be clean throughout the entire day. Clean up of individual cells will be accomplished in the following manner:
When cleaning gear is issued, it shall immediately be used to:
Cell floors will be swept and mopped, including under bunks and storage areas.
Sink and toilet fixtures cleaned.
You are also individually responsible for the general cleanliness and order of your assigned cellblock, dayroom, balcony and shower areas, specifically as follows:
At no time may you use your issued blanket, bed linens, mattress, pillow, laundry bag, etc. to place on any floor to be used for comfort, sleeping, sitting on, as a shower curtain, etc. Blankets and sheets will have no knots tied in them for any reason. No items will be placed in the windows.
CLOTHING: You are required to dress in Jail issued clothing while you are in the Santa Rosa County Detention Center. All inmates shall be dressed in complete jail issued uniform with inmate ID attached to the left side of their uniform when leaving their living quarters, going into the dayroom or any other area of the Detention Center. Long underwear can be worn under the jail issued uniform. The sleeves of thermal underwear will be permitted to extend below the shirt sleeves and cover the arms. You must be properly attired to receive medications, mail, canteen and meals. You must be fully clothed any time you leave the cellblock. 2 piece uniform – inmates must wear their pants so that they cover the top portion of their buttocks without any portion of their undergarments showing. Pants will be worn at the waist level. 1 piece jumpsuit – inmates will wear jumpsuits all the way up and snapped up to the top 2 snaps. No head covering will be permitted. Inmates will not lounge on their bunks dressed only in their undergarments or shorts. NO clothing will be worn inside out or altered by the inmates under any circumstance.
DAYROOM: Each inmate is responsible for the overall tidiness of the dayroom. They are also responsible for disposing of personal litter, cleaning of spills of liquids or other substances on the floor or furniture and cleaning of any other unsightly condition occurring in the dayroom. An area in the dayroom at the entrance doorway, and emergency exit doors under the stairway has been outlined in red as a secure area. All inmates are to remain on the dayroom side of the lined area unless instructed by a Deputy to enter the restricted area. This restricted area is to remain clear at all times regardless of whether the entrance door is open or closed. Dorms with solid doors on the cells (C, D, E, I, Q and R) will remain in the locked open mode during non-lockdown times while inmates have dayroom privileges. Inmates may lock their doors shut while out of the dorm for exercise yard, court, visitation, etc. but the doors will be returned to the open position upon their return to the dorm. The only exception is for those dorms designated as lockdown.
PERSONAL HYGIENE: You are responsible for your own personal hygiene. Personal care items such as soap, toothpaste, toothbrush, etc. are provided for indigent inmates. Personal care items are available for purchase for all inmates through their commissary account. Feminine hygiene articles are available from staff members. Inmates are encouraged to shower daily; however, you are required to bathe twice a week. All inmates will be permitted to shave once a week (Inmate workers assigned to food service will be permitted to shave three times per week).
Razors are to be used for male inmates to shave their face, female inmates to shave their legs and under arms only. Inmates that use razors for any other purpose or who turn in broken razors will receive a disciplinary report and could lose the use of a razor for the remainder of their incarceration. Inmates will only be issued one (1) razor to shave. All inmates will be given one (1) hour to shave. (NO EXCEPTIONS)
HAIRCUTS: Haircuts are available monthly. See haircut schedule posted on the inmate kiosk in your housing area. There will be “NO SPECIAL CUTS.” Haircuts for indigent inmates are paid for by the Inmate Welfare Fund. If you have money in your account the price of the haircut is $6.50 and will be deducted from your inmate money account.
OUTGOING MAIL: Outgoing “non-legal” mail may be in form of a postcard or an enveloped letter and must list the inmate’s name, as he/she was booked, and the jail address. No unnecessary marking is permitted on the postcard/envelope front. Outgoing non-legal mail will be sealed by the Programs Unit personnel prior to delivery to the post office. Outgoing mail found in violation will be returned to the sending inmate. Disciplinary action may result. Outgoing mail will be returned to sender for more postage if individual weight exceeds one (1) ounce.
Outgoing legal mail (attorney, courts, public official, and media) may be sent out in the form of paper/envelopes, may be sealed by inmate; and will be verified as to validity, prior to delivery to the post office.
INCOMING MAIL: ALL INCOMING MAIL, OTHER THAN LEGAL MAIL WILL BE OPENED AND INSPECTED FOR CONTRABAND in accordance with Florida’s Statute FS 951.22. Incoming legal mail will be opened and inspected for contraband in the presence of the inmate. This process can be waived by the inmate in writing. However, legal mail shall not be withheld from an inmate. This includes letters from: the courts, counsel, officials of the confining authority, government officials, and administrators of grievance systems and members of the parole authority. Contraband or drugs sent through the mail will result in an investigation and will be prosecuted in the courts as well as institutional disciplinary action being taken.
Correspondence Materials / Postage Allowance:
*The indigent status of an inmate will be based upon the status of the inmate’s account for the seven (7) day period prior to the issuance of indigent packages. If you are indigent, you will receive the indigent packet at the time of the next issuance of the packets, not to exceed two weeks. If you have one dollar or less in your account for seven (7) consecutive days, you will receive an indigent packet consisting of (4) postcards, (2) envelopes, (4) sheets of paper, (1) pencil, (1) bar of soap, (1) toothbrush, and (1) tube of toothpaste, and (1) deodorant (monthly and to inmate workers only), disposable underwear (indigent inmates only). Appropriate postage will be attached when mail items are presented by inmates to be “mailed out”.
* If you are indigent, you may receive, upon request, a “legal” indigent packet consisting of two (2) envelopes stamped “privileged” in order to ensure that they are used for that purpose, and (4) sheets of paper. These packets will be delivered at the next scheduled date for indigent packets, not to exceed two weeks absent an act of nature or a declared state of emergency. If you specially request writing materials to send urgent privileged envelope correspondence before the next regular indigent package distribution, you will receive a response to the special request within (3) days.
* If you are indigent and deemed by the courts as “Pro Se” (acting as your own attorney), you will be provided paper, postage and envelopes as needed for legal communications. An inmate flex pen will be provided upon request, not to exceed two (2) per month. Due to time sensitive court pleading, motions, etc., requested items shall be delivered within 48 hours excluding weekends and holidays.
* All inmates, regardless of indigent status will, upon determination that they will remain incarcerated after first appearance or who remain incarcerated for a period of time in excess of 24 hours, shall receive an initial “mail packet” consisting of (4) postcards, (2) envelopes, (4) sheets of paper, and (1) pencil. Appropriate postage will be attached when mail items are presented by inmates to be “mailed out”.
* You may receive, from an outside source, an unlimited amount of plain or “metered” postcards (as long as they are received in accordance with rules concerning no “packages”), however; a limit of (2) plain or metered envelopes (First Class postage printed and permanently affixed by a postal meter or the U.S. Postal Service) and (4) sheets of paper will be allowed per incoming correspondence. All envelopes and paper received in excess of the allowed amount will be put in your personal property. All inmates will be allowed a maximum of (10) plain or metered envelopes in their possession at any one time. All envelopes in excess of (10) will be considered contraband and will be confiscated and placed in your personal property. Postcards must be of light-colored card stock of dimensions consistent with the postcards sold by the United States Postal Service.
Items put into your personal property, due to being in excess or unauthorized, will not be removed without prior approval from the Support Supervisor.
* If you are not considered indigent, you will be allowed to purchase an unlimited amount of postcards from the facility commissary. Envelopes and paper purchases will be limited to (8) envelopes and (1) pad of paper per week. You may also purchase from the facility commissary, an unlimited amount of envelopes stamped “privileged” to be used for the purpose of privileged or legal correspondence.
* All postcards will be of light-colored card stock of dimensions consistent with the postcards sold by the United States Postal Service. Envelopes will be No. 10 sized and of any color. Paper/pads will be light-colored, measuring at least 7.25” wide by at least 10.5” tall.
Mail received must be addressed using your full name, P.O. Box 7129, Milton, FL 32572. Mail containing cash will not be accepted, all contents will be returned to sender. You may receive money in the form of a cashier’s check, money order, checks from another correctional facility, or government checks. All money orders must be made payable to: Aramark Correctional Service, c/o “Inmates name” (as booked). P.O. Box 7129, Milton, FL 32572. Send money orders only to Aramark Correctional Service. All money orders must list the purchaser’s name and address as well. All money must be kept separate from personal letters. Account information will NEVER be given out over the phone or to any person other than the inmate.
MAIL: Inmates are encouraged to correspond with their family and attorney through the mail. There will be NO CORRESPONDENCE between inmates incarcerated in the Santa Rosa County Jail, regardless of relationship. Except for holidays, mail is forwarded to and received from the post office, Monday through Friday. All inmate mail must be properly addressed (see below)
Letters: Santa Rosa County Jail
C/O Inmate’s name as booked
P.O. Box 7129
Milton, Fl. 32572
Money Orders: Aramark Correctional Service
C/O Inmate’s name as booked
P.O. Box 7129
Milton, Fl. 32572
MAGAZINE & NEWSPAPER SUBSCRIPTIONS – ONLY: Inmates may have their family or friends purchase a subscription for them but the subscription must come directly from the publishing company. NO BOOKS WILL BE ACCEPTED. If books arrive they will be returned to the sender or placed in the inmate’s property. It is the responsibility of the inmate to notify the postal service or publishers of his/her change of address, should he/she be transferred or released. Any publications or other subscription items received at this facility after an inmate has been released or transferred will become property of this facility to be disposed of as the Administrator deems appropriate. Staff will review and approve incoming publications for dispersal.
Publications may be rejected if:
a) It depicts or describes procedures for construction or use of weapons, ammunition, bombs, or incendiary devices.
b) It depicts, encourages or describes methods of escape from correctional facilities, or contains blue prints, drawings, or similar descriptions of the Santa Rosa County Sheriff’s Office, other state or local jails, or correctional institutions.
c) It depicts or describes procedures for the brewing of alcoholic beverages, or the manufacturing of drugs, improvised weapons, etc.
d) It is written in code
e) It is pornographic in text or photos.
f) It contains frontal nudity
Newspapers may be kept for (7) days from the date of publication, provided that the amount of newspapers does not create a fire hazard. After 7 days, any subscribed newspapers will be removed from the housing area and be placed in the inmate’s property.
Magazines may be kept for (30) days from publication, provided that the amount of magazines does not create a fire hazard. After 30 days, any subscribed magazines will be removed from the housing area and be placed in the inmate’s property.
When publications are found unacceptable, the Programs staff shall promptly advise the inmate, in writing, why the material is unacceptable by the facility’s rules or regulations. Inmates are advised that no pictures or articles may be removed from a publication and placed on the walls or other fixtures of this facility.
Unauthorized items received through the mail, or otherwise, will be handled as follows: Items which are not authorized and are not illegal will be returned to sender or placed in the inmate’s property. Items considered contraband are: loose stamps, self-addressed stamped envelopes, Polaroid photos, cash, in excess of two metered or plain envelopes, stickers, pictures/envelopes/paper decorated with paint or glitter or any item deemed inappropriate or sexually explicit by the Programs Unit. No more than 20 photos will be accepted. Any incoming mail found in violation may be returned to sender or the letter may be given to the inmate and the contraband items placed in the inmate’s property, or attached to a disciplinary report and disposed of at a later time. No packages will be accepted.
Items put into an inmates’ property by Programs personnel, due to being unauthorized or in excess, will not be removed without prior approval from the Support Supervisor.
GENERAL CONDUCT: It is the policy of the Santa Rosa County Criminal Justice Facility to maintain records pertaining to each inmate’s behavior and conduct while incarcerated at this facility. This information is frequently made available to the courts for its consideration at the time of sentencing, as well as mitigation of sentence or other motions
ORDER & DISCIPLINE: When an infraction of the rules is alleged to have occurred, a disciplinary report shall be processed as required by the Officer-In-Charge or designee. The employee who witnessed the alleged violation shall prepare a written statement, and a disciplinary report shall be written. Inmates accused of infractions, which face disciplinary action will be notified in writing of the charges against them and given at least 24 hours written notice prior to the hearing of such charges to prepare their defense. The inmate may waive in writing the right to 24 hour advance notice of the hearing. A hearing shall be held as soon as possible after the alleged occurrence of the rule infraction or violation as circumstances permit, after allowing notification of the charges to the inmate and the required 24 hours for his/her assimilation of the charges against him/her, but within seven (7) working days of the incident. If this occurs the circumstances regarding the continuance must be fully documented and approved by the Officer-In-Charge. Under no circumstance may the hearing be postponed beyond ten (10) working days after the incident.
An inmate shall have the following rights at a disciplinary hearing:
a) An inmate shall be present at the disciplinary hearing unless he/she waives in writing their right to attend the hearing, refuses to attend the hearing, or he/she behavior during the hearing justifies removal from the hearing. The absence of an inmate from a hearing and the reason therefore shall be documented.
b) The inmate shall receive a copy of the written decision.
c) The time spent by an inmate in disciplinary segregation shall be proportionate to the offense committed but in no event shall be greater than 30 days per violation.
d) An inmate shall have the right to appeal the decision of the hearing officer within twenty-four (24) hours through the inmate kiosk to the Support Division Supervisor or Designee.
e) All steps in the disciplinary process shall be maintained as a written record.
f) The decision shall be based solely upon the evidence presented at the hearing and shall contain a statement of the reasons for the decision and the evidence relied upon.
THE FOLLOWING IS A LIST OF PROHIBITED ACTS IN THE SANTA ROSA COUNTY CRIMINAL JUSTICE FACILITY:
1. Unexcused absence from work
2. Abusive or obscene language to any person
3. Adulteration of any drink or any food
4. Altering of clothes
5. Possession of and introducing ammunition**
6. Being in any unauthorized/red line area
7. Assaulting/threatening any person**
8. Having books, clothing, linen, magazines, or newspapers on or between bars or defacing of bars
9. Battery to any person**
10. Failing to shower when ordered
11. Failing to exit shower when ordered
12. Removing bedding from cell when not authorized
13. Unauthorized use of bedding
14. Possession of any bedding not authorized
15. Breaking and Entering
16. Blackmail against any person**
17. Unauthorized use of blankets
18. Possession of illegal or obscene books
19. Possession of excess books, magazines, or periodicals
20. Bribery to any person**
21. Burglary to any property of another
22. Failure to keep ceiling clean of all objects or material
23. Defacing of cells/dorms
24. Entering any cell not assigned
25. Failure to clean cell/dorm
26. Failure to exit or enter cell/bunk when ordered
27. Failure to be in a cell/bunk at lockdown
28. Passing of contraband to any cell/dorm
29. Failure to have ID Device on at any time
30. Cheating any person
31. Failure to obey dress code or wear clothes properly
32. Possession of any clothes of an officer or staff member**
33. Possession of any clothes not authorized
34. Failure to keep common area clean
35. Communicating by an insulting or threatening manner
36. Communicating with any other prisoner or persons not authorized
37. Communicating with any person outside facility through window
38. Disorderly conduct
39. Contact/communicating with visitors and public not authorized
40. Passing, possession, or receiving of contraband**
41. Using any other persons MNI number
42. Counterfeiting any document or thing of value**
43. Soliciting of credit
44. Engaging in or encouraging any type of demonstration**
45. Engaging in hunger strikes
46. Smoking in any area**
47. Possession of or wearing of disguises/masks**
48. Blocking or attempting to block doors
49. Tampering with doors**
50. Sale of any contraband**
51. Possession of any drugs/medications not prescribed by medical staff**
52. Giving medication to another**
53. Hoarding medication for future use**
54. Planning of, attempting to, or participating in escape**
55. Possession of or introduction of explosives**
56. Extortion from any person**
57. False statements/lying to any staff member or against any staff member**
58. Faking of any sickness or illness
59. Fighting with any person**
60. Possession of or introduction of firearms**
61. Setting of fires**
62. Concealing of or any unauthorized food/drink
63. Forgery of any document or instrument**
64. General Conduct Rule
65. Accepting any gifts except from authorized sources
66. Failure to dispose of newspapers as required
67. Wearing of headbands outside of cell/pod
68. Hiring out to do protection service**
69. Interference with orderliness of the jail
70. Indecent exposure to any person**
71. Insolence, rudeness or disruption to any staff member
72. Making of/possession of any intoxicants
73. Wearing of any jewelry not authorized
74. Passing notes to other prisoners
75. Possession of any other persons’ letters /mail
76. Erection of privacy curtains with linens
77. Removing linens from cell/pod when not authorized
78. Using linens as floor mats
79. Possession of excessive amount of linens
80. Destroying or damaging linens**
81. Tampering with locks**
82. Communicating with unauthorized persons over the Kiosk system
83. Failure to follow safety rules
84. Introducing of contraband by mail**
85. Unauthorized use of mail**
86. Smuggling of mail
87. Use of mail to threaten any person**
88. Concealing of mail
89. Writing mail in code
90. Misuse of free stamp postage
91. Possession of any magazine not authorized
92. Misuse or altering of magazines
93. Malingering to avoid any work or required attendance
94. Accepting any money from unauthorized source
95. Possession of any money
96. Mutilating self or any person**
97. Possession of any drugs or drug paraphernalia**
98. Failure to give up phone on command
99. Improper use of phone
100. Destroying or damaging of phone**
101. Taking pillow out of cell/pod without authorization
102. Being under the influence of alcohol or drugs
103. Damaging or tampering with plumbing**
105. Abusing of any privilege
106. Destroying or damaging of any property**
107. Possession of any other person’s property**
108. Reproduction of anything not authorized
109. Rioting at any time or encouraging others to**
110. Failure to obey any staff member/or all written and posted rules
111. Failure to follow sanitation rules and to be sanitary
112. Failure to submit to search
113. Interfering with search
114. Sexual acts with any person**
115. Sexual proposals to any person**
116. Possession of or introduction of any sharpened instrument not authorized**
117. Smuggling any item into or out of cell/pod**
118. Smuggling to any other prisoner**
119. Stealing from any other person**
120. Tattooing any person or self**
121. Damaging television**
122. Possession of or introduction of any tool not authorized**
123. Throwing or concealing of any trays or cups
124. Trashing windows, cell area or pod area
125. Being in an unsanitary state at any time
126. Being unruly at any time
127. Vandalism to any property**
128. Passing any item to visitor**
129. Receiving any contraband from visitor**
130. Unauthorized contact with visitor**
131. Defacing of walls**
132. Posting any items not authorized on walls
133. Possession of or introduction of weapons**
134. Encouraging others not to work
135. Refusing to work
136. Damaging or destroying ID device
137. Writing anywhere on buildings, walls, ceilings, fixtures, or tables
138. Obstructing vents
140. Alteration of a razor**
141. Possession of another person’s razor
142. Flooding of any area
143. Tampering with or vandalizing fire suppression system**
144. Failure to wear shoes/slides in exercise yard
145. Harassing phone calls**
**Indicates institutional rule violations that could also result in additional criminal charges
GENERAL CONDUCT: It is the policy of the Santa Rosa County Criminal Justice Facility to maintain records pertaining to each inmate’s behavior and conduct while incarcerated at this facility. This information is frequently made available to the courts for its consideration at the time of sentencing, as well as mitigation of sentence or other motions.
There is no set of rules that can possibly cover every given situation, therefore, you may be charged with a general conduct violation.
PENALTIES FOR FILING A FALSE REPORT:
Filing a false police report is prohibited in Florida by statute. According to Florida Statute 817.49, anyone who knowingly misleads the authorities or who causes someone else to mislead the police about the commission of a crime is guilty of a misdemeanor of the first degree. The statute covers those who not only lie to the police, but those who report crimes that were not actually committed as well as misinformation about crimes that were. According to Florida Statute 775.082(d), under Florida law, the maximum penalty for a person convicted of providing a false report to law enforcement about any crime, a first degree misdemeanor, is a one-year prison term and a fine of $1,000. However, for a person convicted of providing a false report about a capital felony, the maximum penalty is a five-year prison term and a fine of $5,000. The severity of the prison term and fine given, however, is up to the discretion of the sentencing judge and varies depending on the facts of the case, and the prior criminal record of the defendant.
Florida Statute 775.082 (2) further orders the defendant to pay court costs.
VISITATION: Rules and regulations concerning visitations are available to the public from Central Control. Visitors must sign in at Central Control. Visitation conversations are recorded. To begin talking with your visitor, you must enter your inmate number into the keypad on the telephone. It takes a brief second for the system to connect, and then you should be able to talk.
Attorneys or an officer of the court may visit an inmate any time daily. He/she must have valid identification/credentials. Attorneys wishing to receive phone calls from their clients must set up an account through the inmate phone service provider. The attorney will then need to contact the Support Services Liaison who can, once verified, mark the calls as unrecorded. This is the responsibility of you and your attorney.
Religious representatives must be approved through the jail chaplain. The chaplain will schedule all inmate/clergy visits. Articles of any sort will NOT be given to inmates by any visitor without prior approval, with the exception of legal material that may be approved by the Administration and/or the Shift Supervisor. Requests for religious diets shall be made by Inmate Request to the facility Chaplain. The Chaplain will provide the inmate a “Request for Religious Diet” form to be completed and submitted to the Support Supervisor for review. The request shall be specific and complete. Upon approval, a copy of the completed form will be forwarded to the Food Service Administrator.
“FOR VISITATION TIMES SEE VISITATION SCHEDULE POSTED ON THE INMATE KIOSK LOCATED IN YOUR DORM”
INTRODUCING ANY CONTRABAND, INCLUDING TOBACCO, INTO A FACILITY IS A FELONY OFFENSE UNDER FLORIDA STATUTE 951.22. VISITORS WILL BE BARRED AND CAN BE CRIMINALLY CHARGED FOR BRINGING CONTRABAND INTO THE JAIL.
DRESS CODE FOR VISITORS:
1. Must have current picture ID card.
2. Shorts must be knee-length
3. Shoes must be worn
4. No tank tops or halter tops
5. Bras must be worn
6. No miniskirts.
RULES FOR VISITATION:
1. Sign in will begin 45 minutes prior to scheduled visitation and end 10 minutes before visitation time begins. Once the visitation has started, no more visitors will be allowed in during this visitation session.
2. All visitors will use the restroom before entering into the visitation area.
3. The maximum number of adult visitors that may visit an inmate at the same session is two (2) adults. Each adult may be accompanied by one child (under 12 years of age) for a total of four (4) visitors or one (1) and three children for a total of four (4) visitors per visitation session.
4. Children under 18 years of age must be accompanied by an adult. Spouses and married visitors who are under the age of 18 are considered adults. These visitors must present a marriage certificate at sign in. Adult visitors must present a current picture ID. All required documentation must be presented at all visitation sessions!!
5. After conviction and jail sentence a visitor must be out of jail for a minimum of six months prior to being allowed to visit.
6. Any visitor caught bringing in or dropping off contraband will be banned from future visitations at the Santa Rosa County Jail and will face criminal charges.
7. Visitors under the age of 18 must be accompanied by an adult.
8. Adults will not leave visitors under the age of 18 unattended. Any child out of control will terminate the visit.
9. Santa Rosa County Jail is not responsible for items left in the visitation lockers or lobby.
10. No one is allowed to touch the visitation glass.
11. Any person entering the facility will be scanned with a metal detector and will be subject to a search.
12. An inmate has the right to refuse a visit.
13. Visitors must conduct themselves in an orderly manner. Persons who are unruly or believed to be under the influence of drugs or alcohol will be denied visitation.
14. Visitors creating a disturbance or using obscene language or acting in an inappropriate manner will be asked to leave and their visit will be terminated. Future visits may also be banned.
15. Visitors with young children are permitted to bring in one baby bottle and diaper; all other items are considered contraband.
16. Special visits may be permitted with approval of Detention Major or Shift Supervisor, when time, distance, or urgency is of primary concern to the visitor and the inmate.
17. Inmates are responsible for informing their visitors prior to a visitation that there is no gum, candy, drink, or food items allowed in the visitation room.
18. A copy of the Rules of Visitation will be provided to visitors by Central Control upon request.
INMATE PERSONAL PROPERTY:
NO PERSONAL PROPERTY WILL BE HELD AFTER YOUR RELEASE. During the admission process, your personal property and money will be inventoried. All property will be placed in a box in the property room, and you will receive a property receipt. All money will be retained and deposited in an account in your name so you can purchase commissary items. Possession of contraband is a felony offense and a prisoner can face disciplinary action. Confiscated money will go into the Inmate Welfare Fund Account.
The following items can be taken with you to the housing unit:
3. One (1) soft back bible
4. Legal/personal paperwork (not to exceed 100 sheets)
5. Letters (5)
6. Prescription eyeglasses (meeting security requirements)
7. Hearing aid after being checked by security
8. Phone numbers/addresses (from paperwork or cell phone)
9. Contacts and case (meeting security requirements) NO SOLUTION. If inmate has money on their account,
solution can be purchased from commissary. If indigent, the inmate can submit a request to Programs and
solution will be provided to them.
10. Dentures (1pair) with case (meeting security requirements) If inmate has money on their account, denture
adhesive can be purchased from commissary. If indigent, the inmate can submit a request to Programs and
denture adhesive will be provided to them.
11. Dental prosthetics
12. Artificial limbs (after being checked by security)
13. Photographs (20) NO POLOROIDS
No commissary items from another facility will be permitted into the housing units.
Inmates are not allowed to possess money; however at intake, cash, cashier’s checks money orders, correction facility checks and some government checks made out to you may be deposited into your account. (See mail for further reference)
ITEMS APPROVED TO BE KEPT IN AN INMATE’S POSSESSION: 5 pair white/off-white socks, 5 pair white/off white underwear (boxers), 3 bras white/off-white, no underwire, 5 white/off white T-shirts, 1 pair off white/white thermal shirts and pants, 1 wedding band (smooth with no stones), religious material (in moderation), legal/personal paperwork (not to exceed 100 sheets), 5 letters, 20 photographs, 2 jail library books, 1 soft back bible, GED books/ESE class materials, prescription eyeglasses, contacts (with case), dentures (with case), artificial limbs, dental prosthetics jail-issued uniforms/linens, and commissary items. It is the inmates’ responsibility to maintain these items and to report any damage of these items immediately. Unauthorized property found in your possession, including money is considered contraband and will be confiscated.
Inmates will monitor the accumulation of personal property and maintaining that any items in excess of the amounts listed above are put into their property.
Inmates deemed Pro Se by the courts are authorized to have paperwork exceeding the 100 sheet limit listed above, providing it is in relation to their criminal and/or civil case and does not reach an amount which would create a fire hazard. Officer will monitor the accumulation of paperwork by Pro Se inmates during routine searches to maintain that amounts do not reach proportions that would create a fire hazard.
Inmates can request to have items deemed in excess placed in their property by submitting a request, on the inmate kiosk or by written request to the shift supervisor.
RELEASING OF PERSONAL PROPERTY: It is your responsibility to make arrangements to have someone pick up all property not to be taken with you when you are released to any other agency. Property not picked up prior to your release or transfer will be disposed of. In order to release your property you must complete a Hold Harmless form. Once the Hold Harmless is complete, submit a request to property informing the property clerk that you have a completed form to be picked up. Your property cannot be released until/unless the form has been completed and received by the property clerk. It is the jail policy that if a prisoner gives permission to a member of his/her family, friend or acquaintance to pick up any item of their property, the person picking up the item must take ALL of the prisoner’s property, excluding clothing articles, prior to release. Property will not remain in the facility after your release. Inmates will only be permitted to release their property once during each incarceration. (Requests from inmates that have been sentenced to DOC, to release their property a second time will be forwarded to the Support Supervisor for approval.)
MEDICAL SERVICES: Medical staff is on duty 24 hours a day, 7 days a week. If you have an emergency medical problem, inform the officer in your pod (medical emergencies may include but are not limited to suicidal tendencies, shortness of breath, severe chest pain or pressure, excessive blood loss or injury to the body). If you are unsure if it is a medical emergency tell the officer in your pod and he/she will call the medical department for an evaluation of the situation.
Florida law authorizes Detention facilities to recover medical costs from inmates. The Medical co-payment program of the Sheriff’s Office is designed to recover some of these costs. For cost of medical treatment see MEDICAL CO-PAYS. YOU WILL NOT BE DENIED MEDICAL CARE IF YOU DO NOT HAVE ANY MONEY. When you are processed, you are asked to sign an authorization to automatically debit your inmate
account for medical services that you request. Any balance you owe when you are released or transferred will be considered a balance due. The Santa Rosa County Sheriff’s Office reserves the right to pursue any money owed.
Replacement of hearing aid batteries will be provided as soon as possible. If repairs are necessary, hearing aids will be sent to a repair company as soon as possible, and patient will be informed of when they were sent. Inmates requesting replacement batteries or repairs can submit a request through the kiosk or by written request. The cost of replacement batteries or repairs will be borne by the Medical provider (Armor).
INMATE REQUEST FORMS: A “Kiosk” or touchpad is located in each housing unit for communication with various areas within the facility. An instruction sheet on how to access the kiosk system was provided to you in your property bag during the intake process. You must enter your MNI number, located on your ID card to begin. The last four digits of your social security number will act as your PIN number. You will enter this number next. You can then choose the area that you wish to send your request to. Follow all prompts and an answer to your request will be received soon. You will be able to view these responses at any time after answered. Sick call requests are not answered by Kiosk but you will be seen within 24 hours by the medical staff after submission. Any problems with using the Kiosk, forward a hard copy “request” form to Aramark or notify the deputy assigned to your housing unit. Any misuse of the Kiosk system such as: communication with other inmates, using another inmate’s pin number or using profanity will result in being written a disciplinary report. Subsequent violations will be addressed as per the disciplinary guidelines.
Requests for copies of inmate kiosk requests are considered a Public Records request. Pursuant to §119.07 (4) (a) all inmates will be charged for copies of kiosk requests at the rate of $ .15 per page.
Based on case law (Roesch v State), indigent inmates are not entitled to receive free copies based on their indigent status.
INMATE GRIEVANCES: Inmates who have complaints, concerning their conditions of confinement, facility policies, procedures or medical treatment given will be afforded the opportunity to register a grievance. In the event you choose to submit a grievance you may do so on a “hard copy” grievance form or by using the Kiosk system. Forms may be obtained from any Pod Deputy upon request. All medical grievances will be handled by the medical staff. There are three stages of a grievance:
Informal - handled by the pod deputy or medical nurse.
Formal – handled by the Officer in Charge (Corporal, Sergeant, and Lieutenant) or Nurse Supervisor upon appeal.
Administrative Review – Is handled by the Operations Captain or Support Sgt. when a grievance cannot be resolved at the formal stage. An inmate will send a written statement to the Operations Captain or Support Sgt. requesting an administrative review. The inmate will receive a response within 5-10 days depending on the severity of the grievance. If an extended period of time is required to complete an investigation, the inmate will receive a written statement informing him/her of the status. Administrative decisions being appealed will be handled by the Detention Major or designee. The inmate will receive a response within 90 days. The agency may claim an extension of time to respond, of up to 70 days, if the normal time period for response is insufficient to make an appropriate decision. The agency shall notify the inmate in writing of any such extension and provide a date by which a decision will be made.
COMMISSARY – Operated by Aramark Correctional Services, to allow inmates with funds to purchase approved store items each week. Inmates will turn in a commissary form or enter their order into the Kiosk System. The cost is withdrawn directly from your account. The commissary form or entry on the Kiosk system must be turned in according to the schedule posted in your housing area. Commissary is delivered once each week. Holidays Commissary will be posted. If your account has a negative balance, when monies are deposited 50% will go toward your negative balance and 50% will be available for you to order commissary/fresh favorites.
Inmates may be restricted from ordering certain items due to medical or disciplinary restrictions.
ICARE- Care packages may be ordered, via the internet, by family or friends and sent to an inmate. Care packages are limited to one per week and are contingent upon any restrictions the inmate may have due to a medical or disciplinary restrictions.
PERSONAL ACCOUNT CHECKS: Inmates who request a check should submit a request to Aramark with the amount and the name of the person/business they want it made out to. There will be a $10.00 fee taken from your account for each one. These requests are for emergencies and to pay bills. If you decide you do not want the check after it has been printed and request an Aramark staff member to void the transaction without good cause, you will pay a $5.00 cancellation fee and your check requesting privileges will be revoked up to 90 days.
RECREATION: Each inmate will be offered exercise or recreation time three times a week for an hour each day as weather permits. The exception to this rule is all inmates classified as uncontrollable and violent inmates. Inmates may remain in their cells if they desire. If an inmate in the dorm is not ready on time, the inmate will forfeit recreation for that day. A schedule of recreation will be arranged to coincide with normal operations.
Rules governing recreation time is as follows:
a. Each scheduled housing area will be given at least (5) minutes to prepare for recreation time. If an inmate in the pod is not ready on time, the inmate will forfeit recreation time for that day.
b. If an inmate is called away from recreation time, i.e. for visits, attorney, etc. the inmate will not be returned to the recreation area.
c. Inmates will conduct themselves in an orderly fashion during recreation and while en route to and from the recreation area.
LAW LIBRARY: You will be afforded reasonable access to the courts. This is accomplished by way of your attorney or Public Defender. If you have an attorney you are ineligible for the use of the law library; unless you are filing a suit in reference to a Civil Rights violation that occurred while incarcerated at this facility.
If you are pro se, you must produce the court order that deems you pro se and then you may request information from the Transition Coordinator to prepare your case. The resources of the Law library are available to you in reference to the charges you are currently incarcerated on, pertaining to this county. Your attorney is responsible for civil matters, divorce, child custody etc.
If you are pro se and need information from the Law Library, you must submit a request, via the kiosk, to the Transition Coordinator stating the information that you want, such as specific cases, specific statutes, or other material related to your charges. Only one (1) request for information will be accepted per inmate request. The Transition Coordinator CANNOT prepare legal documents, nor can they suggest areas of research. However, the Transition Coordinator will provide you a copy of requested information, such as specific statutes and specific cases, which you request. Specific materials will be provided only once.
Pursuant to Florida Administrative Code: Chapter 33
All requests from Department of Corrections inmates requesting information from the law library in reference to cases they have been sentenced on to DOC, will be forwarded to the Department of Corrections for response.
All requests from inmates housed as FBOP (Federal Bureau of Prisons) requesting information from the law library in reference to FBOP protocol or procedures will be forwarded to FBOP personnel for response.
Court ordered, statute, rule or other legally imposed time limits are your responsibility, not the Transition Coordinator or the Department of Detention’s. You are responsible for notifying the Transition Coordinator of deadlines, in a timely manner. You must submit your inmate request to the Transition Coordinator in sufficient time, so they can provide equitable research for ALL inmates requesting information from the Law Library. The Administration reserves the right to limit the accumulation of research material(s) or other written materials, when the possession of the same in an inmate’s cell creates a safety, sanitation, or security hazard.
Accumulation of information over 100 sheets of standard bond paper must be sent to your box in the property room for storage. The Sheriff’s Office reserves the right to amend this provision as circumstances warrant.
LIBRARY BOOK CART: A book cart, that has a variety of books will be available for all inmates who wish to read weekly. These books can be exchanged for more books. This service is provided through the facility chaplain.
NOTARY SERVICES: Notary services will be available as needed. All paperwork must be filled out in its entirety. The notary will be allowed to notarize your signature only. Outside persons bringing forms in to be notarized may drop off the forms at Central Control to be put in the Program’s box. These forms will be notarized as soon as possible and can usually be picked up the following business day. Submit requests for notary services to the Transition Coordinator using the Kiosk system. There will be a charge of $10.00 each for the use of the notary. The notary reserves the right to refuse service. Copies of these documents will be at the rate of .15 cents per page.
No inmate will be approved to sign Power of Attorney over to another incarcerated inmate.
GED CLASSES/GED TESTING: GED classes or testing is offered on a regular basis by the Santa Rosa County Sheriff’s Office and School Board. Inmates desiring to attend classes should indicate so by request to the Programs unit by using the Kiosk system. All graduates will receive an actual high school diploma. An inmate’s classification will dictate if participation is possible.
ANGER MANAGEMENT CLASS: Individuals that may attend the class are inmates, who have a violence related charge, have been court ordered to attend, or may desire to attend classes. To attend, submit an inmate request to the Programs Unit by using the Kiosk system. Inmates who have repeated documentation of violence within a correctional facility may not attend the class or the facilitator may request that an inmate not attend. An inmate’s classification will dictate if participation is possible.
SUBSTANCE ABUSE EDUCATION: Inmates that have a drug or alcohol related charge can attend these classes, or inmates desiring to attend classes should indicate so on an inmate request form to the Programs Unit by using the Kiosk system. Inmates who have repeated documentation of violence within a correctional facility may not attend the class, or the facilitator may request that an inmate not attend. An inmate’s classification will dictate if participation is possible.
RELIGIOUS SERVICES: Inmates are offered an opportunity to practice their religious beliefs; services are scheduled weekly for both male and female prisoners. See the schedule on the inmate kiosk. The Santa Rosa County Jail has a chaplain who coordinates these services as well as schedules Bible studies and individual counseling. There will be Catholic services upon request to the Chaplain by submitting your request through the Kiosk system. An inmate’s classification will dictate if participation is possible for classes/services.
Requests for religious diets shall be made by Inmate Request to the facility Chaplain. The Chaplain will provide the inmate a” Request for Religious Diet” form to be completed and submitted to the Support Supervisor for review. The request shall be specific and complete. Upon approval, a copy of the completed form will be forwarded to the Food Service Administrator.
TELEPHONES: There is access to a phone in each pod, except when the pod is locked down. All calls are collect. Calls have a time-limit and are recorded or monitored. The telephones will shut off after a brief silence in conversation, attempts to place three way calls will result in an immediate disconnect. Phones require a Pin number; this number is the MNI number, (do not include the letters) on your inmate ID Device followed by 31. Note: Telephones are scheduled to be turned off at lock down. They will be turned back on at 0900 AM, unless the dorm area isn’t cleaned or pass inspection by the Pod Deputy. The number to call for setting up an account or to report trouble with call completion is 1-877-650-4249. Persons on the “outside” must make this call. Santa Rosa County Jail does not process reimbursement requests for the inmate phone service provider. Your family must contact 1-877-650-4249 for these types of requests.
Deaf or hearing impaired inmates can submit a request, through the inmate kiosk or by paper request, to use the TTY (text telephone) or TRA (telecommunications relay services) communication device.
INDIGENT PACKAGES: Every other week inmates with less than $1.00 in their account for seven(7) working days) will receive an indigent package from the Programs Unit. Indigent packages consist of soap, toothbrush, toothpaste, pencil, 4 postcards (postage will be affixed prior to sending out). Indigent inmate workers will receive deodorant, monthly. This is automatic; there is no need to submit a request. YOU WILL NOT BE DENIED HYGIENE ITEMS IF YOU DO NOT HAVE ANY MONEY. If disposable panties are needed, you must submit a request to Programs. They will then be distributed along with indigent packages.
To receive materials to send legal mail, submit a request on the kiosk.
TRANSITION COORDINATOR: Assists with planning for after your release from jail. The coordinator is able to supply information on employment, medical assistance, veteran’s benefits, social security benefits, housing, education and more. To contact the Coordinator send a request from the Kiosk system located in your housing unit or send in a “hard copy” to the Transition Coordinator and they will come to speak with you prior to your release from jail.
MEALS: Soy products are a regular part of the daily meals served at this institution. There is a soy-free, vegan alternative. If you have a medical need to avoid soy, it is your responsibility to advise Medical personnel so that the substitution can be made. If you have a religious need to avoid soy, it is your responsibility to advise the Jail Chaplain so that the substitution can be made.
Meal times within the jail are as follows:
Breakfast Lunch Dinner
5:00 A.M 10:00 A.M. 4:00 P.M.
LIGHTS OUT: Lights will be turned off each evening at 11:00 P.M. Inmates will be on their assigned bunk.
THIS IS QUIET TIME, NO TALKING, PHONES WILL BE TURNED OFF.
WAKE-UP: Wake-up will be when breakfast is served. Inmate Workers will be awakened as scheduled for their jobs.
FREQUENTLY USED ADDRESSES & PHONE NUMBERS
National Sexual Assault/Abuse Hotline
Santa Rosa County Sheriff’s Office Escambia County Courthouse
P.O. Box 7129 P.O. Box 333
Milton, FL 32583 Pensacola, FL 32591
Office of the Public Defender Escambia County Public Defender
5210 Willing St. P.O. Box 12666
Milton, FL 32570 Pensacola, FL 32591
County Probation-Santa Rosa County Probation – Escambia
6816 Caroline St. 2251 N. Palafox St.
Milton, FL 32570 Pensacola, FL 32501
State Probation-Santa Rosa State Probation-Escambia
6738 Caroline St. 2251 N. Palafox St.
Milton, FL 32570 Pensacola, FL 32501
Santa Rosa County Courthouse Okaloosa County Sheriff’s Office
P.O. Box 472 1250 Eglin Parkway
Milton, FL 32572 Shalimar, FL 32579
State Attorney-Santa Rosa Okaloosa County Dept. Of Corrections
6495 Caroline St. Suite S 1200 James Lee Blvd.
Milton, FL 32570 Crestview, FL 32536
Family Law County Probation-Okaloosa
P.O. Box 472 45 Beal Parkway
Milton, FL 32572 Ft Walton Beach, FL 32548
Regional Conflict Counsel State Probation-Okaloosa
P.O. Box 369 74 3rd St.
Milton FL 32572 Shalimar, FL 32579
Department of Children-Families Florida Bar Association
6557 Caroline St. 651 E. Jefferson St.
Milton, FL 32570 Tallahassee, FL 32399-2300
Escambia County Jail FPC Pensacola
P.O. Box 17789 P.O. Box 3933
Pensacola, FL 32522 Pensacola, FL 32416
United States Marshal Service
1 N. Palafox St.
Pensacola, FL, 32501